Summary: We respect your privacy. We collect only what we need to provide our service, we never sell your data, and we protect your information with industry-standard security measures.
1. Introduction
Postiver ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and AI content generation service (collectively, the "Service").
By using Postiver, you agree to the collection and use of information in accordance with this policy. If you do not agree with our policies, please do not use our Service.
2. Information We Collect
2.1 Information You Provide
- Account Information: Username, email address, and password when you register
- Payment Information: Billing details processed securely through our payment providers (PayPal, Stripe). We do not store your full credit card numbers.
- WordPress Credentials: Your WordPress site URL, username, and application password to enable content publishing. These are encrypted and stored securely.
- Content Preferences: Keywords, categories, and language preferences for content generation
- Support Communications: Information you provide when contacting our support team
2.2 Information Collected Automatically
- Usage Data: Pages visited, features used, articles generated, and time spent on the Service
- Device Information: Browser type, operating system, IP address, and device identifiers
- Cookies: Session cookies for authentication and preference cookies for user experience
3. How We Use Your Information
We use the collected information for:
- Providing and maintaining our Service
- Processing your subscription payments
- Publishing AI-generated content to your WordPress sites
- Sending important service notifications and updates
- Responding to your support requests
- Improving our Service and developing new features
- Preventing fraud and ensuring security
- Complying with legal obligations
4. Data Sharing and Disclosure
We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:
- Service Providers: Payment processors (PayPal, Stripe) to handle transactions
- WordPress Publishing: Your credentials are used solely to publish content to your authorized sites
- Legal Requirements: When required by law, court order, or governmental authority
- Business Transfers: In connection with a merger, acquisition, or sale of assets
5. Data Security
We implement industry-standard security measures to protect your information:
- SSL/TLS encryption for all data transmission
- Encrypted storage for sensitive data (WordPress credentials, passwords)
- Regular security audits and updates
- Access controls and authentication for all systems
- Secure payment processing through PCI-compliant providers
While we strive to protect your information, no method of transmission over the Internet is 100% secure. We cannot guarantee absolute security.
6. Data Retention
We retain your information for as long as your account is active or as needed to provide services. After account deletion:
- Personal data is deleted within 30 days
- WordPress credentials are immediately purged
- Payment records are retained for 7 years for legal/tax compliance
- Anonymized usage data may be retained for analytics
7. Your Rights
Depending on your location, you may have the following rights:
- Access: Request a copy of your personal data
- Correction: Update or correct inaccurate information
- Deletion: Request deletion of your personal data
- Export: Receive your data in a portable format
- Objection: Object to certain processing of your data
- Withdraw Consent: Withdraw consent where processing is based on consent
To exercise these rights, contact us at privacy@postiver.com.
8. Cookies and Tracking
We use cookies to:
- Keep you signed in to your account
- Remember your preferences
- Analyze Service usage and performance
You can control cookies through your browser settings. Disabling cookies may affect Service functionality.
9. Third-Party Services
Our Service may contain links to third-party websites. We are not responsible for the privacy practices of these sites. We encourage you to read their privacy policies.
Third-party services we use:
- PayPal and Stripe for payment processing
- WordPress REST API for content publishing
- AI services for content generation
10. International Data Transfers
Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your data in accordance with this Privacy Policy.
11. Children's Privacy
Our Service is not intended for children under 16. We do not knowingly collect information from children. If you believe a child has provided us with personal information, please contact us immediately.
12. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of significant changes by email or through a notice on our Service. Your continued use after changes constitutes acceptance of the updated policy.